Job Details:
– Report your daily work via Whatsapp, Zalo, or Email
– Receive and process purchase orders or requests from customers.
– Verify orders, including customers’ personal information and payment details.
– Expedite orders through internal liaison.
– Provide product information to customers quickly and accurately (price, samples, designs, specifications, technical drawings, product announcements, sales contracts, delivery plans, debits, etc.)
– Support the Sales Department with other administrative tasks.
– Direct feedbacks from customers to relevant departments.
– Work closely with Warehouse Team to make daily delivery plans and records.
– Record arising problems related to the purchasing and selling of goods and report to management levels to provide timely solutions to customers (product defects, broken products, product compensation, etc….)
– Conduct customer surveys on product and service quality and record customer feedback to submit to BOD to improve products and services.
– Update customers’ purchase and sales data according to the company system fully and exactly.
– Contact customers by phone or email to answer their queries and obtain the missing information.
– Maintain and update sales and customer records.
– Compile the weekly, monthly, and yearly Sales reports and Sales revenues.
– Attend meetings, exhibitions, fairs, etc… as required.
– Perform other tasks or reports as assigned by management levels.
Salary: Negotiable
JOB REQUIREMENTS:
• Experience working in the position of NV Sales Admin or similar positions. Agile, careful & able to work under pressure.
• Skilled in making sales reports. Skilled in handling & solving work.
Skilled in negotiation & persuasion. Have organizational & time management skills. Willing to travel (if any).
